General Terms and Conditions

By placing an order, the orderer explicitly agrees with these General Terms and Conditions

1. Order
You can place orders via this website 24/7. Your order becomes binding after you placed it and have received a confirmation e-mail. We reserve the right to execute your order without notice only thus far as we actually have stock available in the warehouse. All orders are binding. Information on delivery times is nonbinding. You will be informed via e-mail in case of late deliveries. If your order has not been shipped yet, you will have the opportunity to cancel your order. We only deliver to end customers.

Swissview AG reserves the right to ban customers in case of refusal of acceptance. Recipients bear all costs incurred for renewed deliveries in case of wrong address information.

2. Prices
Prices are indicated in Swiss francs (CHF) and include 8 % VAT.
Our VAT no. is 669 356.
In general, the following applies: We charge the price listed on our website at the time of your order.

3. Delivery / invoicing
Deliveries on account are made in Swiss francs (CHF).
We charge shipping costs of at least CHF 5.50 for shipping abroad. All other shipping costs are based on the currently valid rates of the Swiss post or the ASTAG standard rate for cargo transports. We will include an invoice with your delivery which will list the respective payment conditions. Late delivery does never lead to price cuts.

4. Return policy
Returns are excluded due to copyright reasons. Exceptions apply to: Wrong deliveries, transport damages and production defects of the delivered products. Liability, however, is limited to replacements. Claims to cancellation of the contract or reduction of payment are excluded if a replacement delivery is possible within an appropriate period of time. Swissview AG must be informed immediately in case of wrong deliveries and production defects. Wrong deliveries including a respective note must be sent back to Swissview AG within 10 days (post stamp). In case of damages of articles during transportation, complaints must be made within 48 hours. Otherwise, the claim to free replacement expires. In case of non-return or if we cannot find defects on the goods subject to complaint or only defects caused by the buyer, the buyer will bear the costs of replacement delivery. Returns in case of dissatisfaction are excluded.

5. Gift vouchers, codes and credit accounts
Gift vouchers, codes, credit accounts and unused credit cannot be redeemed for cash, converted to cash, exchanged or sold on. Unused credit cannot be transferred.

SWISSVIEW is not responsible for lost or stolen gift vouchers, codes and credit accounts.
The loss risk and the rights to gift vouchers, codes and credit accounts transmitted electronically are transferred to the buyer at the time of the electronic transfer.

5. Final provisions
a. Applicable law

Any dispute shall be exclusively governed by Swiss law .

b. Place of jurisdiction is Zurich

Date of the General Terms and Conditions: 05/2012